Welcome to Mkangtrading (hereinafter referred to as “this Website”). This Website is operated by M KANG TRADING LLC and provides customized housekeeping services to customers in the European region.

By using this Website or purchasing any services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.

Article 1: Company Information

Company Name: M KANG TRADING LLC

Brand Name: Mkangtrading

Website: www.mkangtrading.com

Email: customized@mkangtrading.com

Phone: +1 (714) 670-6655

Registered Address: 8475 ARTESIA BLVD, BUENA PARK, CA 90621

Company Registration Number:

39-2748811

Article 2: Scope of Services

This Website provides customized housekeeping services, including but not limited to:

Home cleaning arrangements
Assistance with household chores
Personalized housekeeping service plans
Other housekeeping services tailored to customer needs

All services are arranged and customized based on the customer’s specific requirements.

The Company does not sell any physical goods.

Article 3: Service Orders

Upon submission of an order by the customer, the Company will arrange the service after confirming payment.

Once an order is confirmed, the service preparation process begins, including but not limited to:

Confirmation of service requirements
Staff scheduling
Service appointment booking
Development of service plans
Communication with the customer regarding service details
Article 4: One-time Purchase

All orders on this Website are classified as one-time purchases.

Unless explicitly stated otherwise, this Website does not engage in automatic renewals, subscription-based billing, or recurring charges.

Customers must place a new order and complete payment for each purchase.

Article 5: Notice Regarding EU 14-Day Right of Withdrawal

Under EU regulations concerning consumer rights, consumers generally enjoy a 14-day right of withdrawal.

However, regarding service contracts:

If the customer explicitly requests that the Company begin performing the service within the 14-day withdrawal period and expressly consents to the immediate commencement of the service, the customer acknowledges the following:

Consent to the Company immediately commencing the performance of the service;
Understanding that once the performance of the service has begun, the 14-day right of withdrawal without cause will be lost in accordance with applicable law;
That if the service has been fully performed, there is no right to claim a refund based on the 14-day right of withdrawal. By submitting an order and making payment, the customer is deemed to have expressly made the aforementioned confirmations.

Article 6: Payment

All prices are as displayed on the website’s checkout page.

This website accepts payment methods supported by Stripe.

The Company will begin processing the customer’s order once payment has been successfully completed.

Article 7: Refunds

As this website provides home services customized to customer requirements:

Cancellation requests may be made in accordance with the refund policy prior to the commencement of the service;
Refunds without cause are generally not accepted once the service has commenced;
If the Company is unable to provide the service due to reasons attributable to the Company, the matter will be handled in accordance with the refund policy.

Article 8: Customer Responsibilities

The customer shall ensure:

Provision of truthful information;
Provision of accurate contact details;
Provision of the correct service address;
Cooperation to facilitate the proper execution of the service.

The Company reserves the right to refuse a refund or charge applicable fees if the service cannot be completed due to reasons attributable to the customer.

Article 9: Intellectual Property

All content on the website, including text, images, trademarks, logos, page designs, and software programs, is the property of M KANG TRADING LLC or its licensors.

Reproduction, republication, dissemination, or commercial use is prohibited without written permission.

Article 10: Limitation of Liability

To the extent permitted by law, the Company shall not be liable for losses caused by:

Network interruptions;
Force majeure;
Failures of third-party services;
Provision of incorrect information by the customer;
Violation of these terms by the customer.

Article 11: Privacy Protection

Customer personal information will be collected, processed, and protected in accordance with the Privacy Policy.

If the customer is located in the European Economic Area (EEA), the Company will process personal information in accordance with applicable data protection laws (including GDPR).

Article 12: Governing Law

These terms are governed by the applicable laws of the United States.

If the consumer is located in the European Economic Area (EEA), the consumer enjoys mandatory consumer protection rights that cannot be excluded or limited by these terms.

Article 13: Amendments to Terms

M KANG TRADING LLC reserves the right to amend these terms in accordance with laws, regulations, or business needs.

The updated version will be published on the website and shall take effect from the date of publication.

Terms of Service